Privacy Policy

This Privacy Policy explains how Tap2Fuel (“Tap2Fuel,” “we,” “us,” or “our”) collects, uses, and shares information when you use our website, manager dashboard, and driver mobile app (together, the “Service”).

1. Information we collect

Information you provide

• Account & organization details: name, work email, phone number, organization name, and role (manager or driver).
• Vehicle & inventory data: VINs and related vehicle information you or your organization add.
• Waitlist & contact info: the email you submit to join the waitlist or contact us.

Information collected automatically

• Fill & authorization activity: VIN scans, card unlock events, timestamps, and spend associated with fills.
• Device & usage data: device type, app version, log data, IP address, and interactions with the Service.
• Cookies & similar technologies on our website for essential functionality and analytics.

Information from third parties

• Payment / fuel-card providers: transaction and card status information needed to display fills and spend. We do not collect or store full card numbers or bank credentials — those are handled by your provider.

2. How we use information

• Provide, operate, and secure the Service, including VIN-based authorization and card unlocking;
• Show managers fill activity, spend, and driver/vehicle context;
• Prevent fraud, misuse, and unauthorized fueling;
• Communicate with you about your account, updates, and support;
• Respond to waitlist sign-ups and product inquiries;
• Analyze and improve the Service;
• Comply with legal obligations.

3. How we share information

We do not sell your personal information. We share it only as needed to run the Service:

• Within your organization: managers can see driver, vehicle, and fill activity for their organization.
• Service providers: vendors that host, support, or power features of the Service (e.g., cloud hosting, payment/fuel-card networks), under confidentiality obligations.
• Legal & safety: when required by law or to protect rights, safety, and the integrity of the Service.
• Business transfers: in connection with a merger, acquisition, or sale of assets.

4. Camera

The driver app uses your device camera solely to scan a vehicle’s VIN barcode. VIN scanning is processed on your device to read the code; we do not collect photos, images, or location from the camera. You can control camera permission in your device settings; disabling it means you can enter the VIN manually instead.

5. Data retention

We keep information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. We may retain de-identified or aggregated data that no longer identifies you.

6. Security

We use administrative, technical, and organizational safeguards — including encryption of sensitive credentials — to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your choices and rights

• Access, correct, or delete certain account information, or ask us to do so;
• Opt out of non-essential marketing emails via the unsubscribe link;
• Control app permissions (such as location) through your device;
• Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA/CPRA. To exercise these, contact us using the details below.

8. Children’s privacy

The Service is intended for business use and is not directed to children under 13 (or the equivalent minimum age in your jurisdiction). We do not knowingly collect information from children.

9. International users

We operate in the United States. If you access the Service from outside the U.S., you understand your information may be processed in the U.S., where data-protection laws may differ from those in your country.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date and, where appropriate, provide additional notice.

11. Contact

Questions or requests about your privacy? Email support@tap2fuel.app.